Archive for the ‘Customer Experience’ Category
Businesses can differentiate themselves from their competition through superior customer service. Here are ways your company can excel at customer service.
The Coachella ticket packaging is an example of branding done beautifully…and effectively. The ultimate branding component, beyond what the product looks like or sounds like, is how it makes the customer feel.
Whether a handwritten note, an email, a thoughtful gift or a phone call – it never hurts to say “thank you.” And sometimes that “thank you” contact could be the first step in new business.